How to deliver value

Delivering value is how relationships are cultivated from a single engagement to a long term commitment.

Here’s how you deliver value:

  • Listen and get feedback
  • Be honest (don’t talk bullshit and don’t deliver bullshit)
  • Don’t over-engineer (don’t sell people on a Ferrari when all they need is a Ford)
  • Keep your promises (be reliable and consistent—this is value to every day quality of life)
  • Identify and solve the actual problems